Privacy Policy
This privacy policy was last revised on March 12, 2024
Introductin/Purpose:
This privacy policy (“Policy”) discloses how Nethub Pty Ltd (“Nethub,” “we,” or “us”) collects, uses, and shares your information, which we refer to as “personal information,” when you use our services through the websites tied to this Policy, including our Websites and Applications as outlined in the Terms and Conditions of Service or Agreement (*** mention the terms and conditions link here ***). Your engagement with our services is governed by this privacy policy along with the relevant Terms of Use of service. By utilizing our services, you agree to the practices outlined in this privacy policy and the applicable Terms of Use of service.
Overview:
Data we collect
We prioritize your privacy and are dedicated to safeguarding it. For instance, in Australia, Netthub adheres to the Australian Privacy Principles (APPs), the Privacy Act 1988, and APP 11 – Security of Personal Information. As we conduct our business, we may gather your personal information. This Privacy Policy outlines the kinds of personal information we might collect and explains how we utilize, store, and share that information. If you have any inquiries about this policy's content, feel free to reach out to us at support@netthub.com
Setting up your account and profile
To set up your account and offer you Netthub services, we need you to provide the following information. Without this information, we won't be able to proceed with your account creation. Information such as your name, email address, and phone number, including your mobile phone number and correspondence address. We use this information solely to deliver Netthub services to you. You can modify or update your details anytime by visiting your profile. When you set up your profile, you provide extra information about yourself, including your gender, interests, preferences, and general location. Please note that in some countries, certain pieces of this information, like your sexual orientation, racial or ethnic background, or political views, might be seen as sensitive or special. By sharing this information, you consent to us using your information as described in this Privacy Policy.
Details from the content you provide and upload
When you share photos, videos, or any other content through our Services, we may gather details about that content. This includes information like when and where the content was captured or uploaded, as well as how you interact with it, who sees it, and who you choose to share it with.
Acquiring from our Platform
When you purchase something from Netthub Platform(s), you'll need to share your billing details, including your selected payment method, so we can process your transaction. For certain payment options, like credit or debit cards, you'll also need to provide your name and billing address. If you don't provide the necessary billing information, we won't be able to deliver the Services or features you requested.
Cookies and related technologies
We and our trusted partners might use cookies and similar tech, including those from other companies, to gather, analyse, and store data. This helps us deliver personalized ads on our site and apps, as well as on other platforms. It also allows us to enhance our services and products at Netthub while keeping an eye out for any fraudulent activities.
Your interactions with us and other users
We gather the messages you send our way, like emails, and any comments you leave on our pages on platforms like Facebook, YouTube, and X (old Twitter). We also keep track of any direct messages you send us through those services. Plus, we might collect messages, comments, photos, or any other content you and other users share while using Netthub Services.
Essential cookies
We utilize specific cookies to ensure that our Netthub websites and services are user-friendly, secure, and safe. Without these cookies, the Services you request, like secure websites and services, wouldn't be feasible. This group of cookies includes those that help identify or authenticate our users to maintain the security of our Service, cookies that temporarily save certain user inputs, and cookies that remember your preferences, such as your language selections.
Data and information supplied by others
We might receive some information about you or how you use the services from other users. Plus, we gather details from third-party organizations, like your contact info, demographics, browsing habits, and data for credit checks or fraud prevention. Financial institutions or payment processors could also share updated payment info or methods linked to your paid account or subscription services.
Why and how we use your data
We utilize the information we gather about you, as well as any personal details you share with us, to:
- Ensure adherence to and implementation of legal obligations, contracts, and regulations.
- Tailor your experience to suit your preferences.
- Deliver our services and enhance them as we go along.
- Ensure you get the best out of what we offer.
- Maintain a safe and secure environment for you and all our members while using our platform.
- Process transactions.
- Keep in touch about our promotions! This includes newsletters, updates on new products, exclusive discounts, event alerts, and special offers from our partners.
- Create and oversee user accounts.
- Assist customers, resolve problems, oversee our services, and address inquiries, questions, and feedback.
- Carry out research on the market and consumers, along with analyzing trends.
- Showcase the public sections of your profile to attract potential partners, featuring your photos username, videos, and additional profile details.
- Allow contributions to our forums, blogs, and other public communication channels.
- Take steps to prevent, recognize, examine, and address any potential or existing liabilities, inappropriate actions, claims, and criminal activities.
- Reach out to you regarding our Services, which include processing refunds and renewals, informing you about potential partners for our Service confirming your orders, sharing Service. announcements, and sending messages from the admin and support team.
- Handle tasks related to reconciliation, billing, accounting, auditing, and collection efforts, which involve gathering payments on outstanding and overdue account balances.
- For any other reason with your approval.x
- We always keep your contact information private and never share it with potential partners.
- We might share your personal information if the law requires it, like in response to a subpoena or similar legal request. We do this when we genuinely believe that sharing is essential to safeguard our rights, ensure your safety or the safety of others, investigate fraud, or address a government inquiry.
- With our professional advisers such as auditors, accountants lawyers, etc.
- We can share your information with other third parties if you have given us your consent unless the law prevents us from notifying you.
- Businesses that offer support for our operations, including web analytics, database management, data storage, maintenance, and payment processing services.
- We might share your information if we participate, either fully or partially, in a merger, sale, acquisition, reorganization, dissolution, divestiture, bankruptcy, restructuring, or any other shift in ownership or control.
- To identify and stop any abusive, fraudulent, harmful, or possibly illegal actions, as well as to safeguard the rights, safety, and property of Netthub and our users, we will enforce the rights outlined in our Terms of Use Agreement. Our primary focus will be on the information regarding your usage of the Services and any details shared by others, including reports from fellow users about your behavior on the platform.
Your Rights
- Control over your data: Netthub believes it is important for you to have control over your data, so Netthub offers users various ways to access, modify, update, or remove information they have previously submitted.
- Amend or update your personal data: You can easily amend or update your information by modifying your profile directly within the service. However, Netthub needs certain personal information updates, like changes to your gender status and date of birth, to be handled by our customer care team. Please note that this is to ensure verification and safeguard the privacy of all members. If you need to update your personal information, please reach out to support@netthub.com for assistance.
- Access personal data: You can easily log into your account to access and review certain data. Or, if you’d like to obtain a copy of your data, please feel free to reach out to us at support@netthub.com
- Right to delete personal data: You have the option to remove certain data you shared with us directly through the service. Additionally, you can always contact the support team for assistance in this regard.
- Consent withdrawal:If you decide to withdraw your consent, we will need to ask for some account details to confirm your identity. This may include information such as your profile ID, your service password, your profile's email address, as well as your date of birth.
- Requests may be declined: Please remember that we might decline your requests for various reasons. This could happen if we can't verify your identity, if the request is illegal or not valid, or if it could violate trade secrets, intellectual property, or someone else's privacy or rights. If you're looking for information about another member, like copies of messages you received from them, that member will need to submit a request on their own.
- Data retention and deletion: We keep your personal information only for as long as it is needed to achieve the purposes for which it was gathered and to meet any legal requirements. If you decide to stop using our service, you can close your account, and your profile will no longer be visible to other members. Generally, we will automatically delete your personal information, except for what is necessary for accounting or record-keeping. To ensure the safety and security of our members, we maintain a three-month safety retention period after an account is closed. This allows us to retain your data to investigate any unlawful or harmful activities. We keep data when there is an existing or possible claim, issue, or dispute that necessitates retaining that information. This is especially true if we receive a valid legal subpoena or request to preserve data. This is our legal obligation. Additionally, we may need to retain data if it is essential for any legal proceedings.
- Children's privacy: Our service is available exclusively to those who are 18 years old and above. We do not allow anyone under 18 to use our platform. If you believe that a member may be underage, please contact us immediately at: support@netthub.com
- Changes to this policy: We might revise this policy to align with updates in our information practices. If we implement any significant changes, we will inform you through a notice on our Site before the changes take effect. We recommend checking this page regularly to stay informed about our privacy practices.
10. How to contact us
If you have any inquiries regarding our policy, privacy practices, or about exercising the rights mentioned above, please feel free to reach out to us at: support@netthub.com or contact us at: Netthub Pty Ltd, 410 PAKINGTON Street, NEWTOWN, VIC 3220 Australia